Hay-trie Acres: Prose and Prints

overview

The products we offer are exclusively digital and cannot be returned, your purchase is only eligible for a refund in the following situations:

• You purchased two of the same product accidentally, and only downloaded one.
  We’ll gladly refund you for the duplicate order(s), provided the file has not been downloaded for use.
• The product was misrepresented in the description
  We consider an item to be “misrepresented” when the delivered item does not match the product description. Misrepresentation does not include subjective opinions on the quality or appearance of an item.

We’re unable to process refunds in the following situations:

• You (or your client) no longer need the purchased product.
• You found another product you like better, or you’ve changed your mind about your purchase.
• You don’t have the correct software (described in the listing) to open and edit the product. Software requirements may be listed one of several ways, including “Compatible with” information below the product screenshot, file type, or product description. 
• You bought an item on accident, and our system shows that the product was downloaded.
• You feel that the item is of low quality.
• You are having trouble downloading the product because your internet is not fast enough, is not stable, cannot handle a large download, or similar issues related to your internet service. 
• Your product purchase was made over 30 days ago.

All refunds are at the sole discretion of Hay-Trie Acres.

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